Frameworx Process: Forward Party Problem Notification

Category: (4) eTOM Process Type

Process Identifier: 1.6.10.2.2

Original Process Identifier: 1.0.7.7.2.2

Maturity Level: 3

Description

This process passes the notfication to the appropriate Track & Manage processes in the RM&O and/or SM&O process layers depending on the nature of the notified problem. The problem is update to reflect this.

Extended Description

Not used for this process element

Explanatory

Reserved for future use.

Mandatory

Reserved for future use.

Optional

Reserved for future use.

Interactions

Candidate Explanatory

Reserved for future use.

Candidate Mandatory

Reserved for future use.

Candidate Optional

Reserved for future use.

Candidate Interactions

Reserved for future use.

(4) eTOM Process Type Forward Party Problem Notification

Appears on these diagrams:

• 1.6.10.2 Receive Party Problem

Issues

• Business Process Framework 14.5 Addition
• Business Process Framework 15.0 Modification
• Business Process Framework 15.5 Modification

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