Frameworx Process: Receive Party Problem

Category: (3) eTOM Process Type

Process Identifier: 1.6.10.2

Original Process Identifier: 1.0.7.7.2

Maturity Level: 3

Description

Receive notification of problems detected by the party and notify other processes of this.

Extended Description

Receive notification of problems detected by the party and notify other processes of this. These notifications will be passed on to the appropriate Track & Manage processes in the RM&O and/or SM&O process layers depending on the nature of the notified problem.

Explanatory

Reserved for future use.

Mandatory

Reserved for future use.

Optional

Reserved for future use.

Interactions

Candidate Explanatory

Reserved for future use.

Candidate Mandatory

Reserved for future use.

Candidate Optional

Reserved for future use.

Candidate Interactions

Reserved for future use.

(3) eTOM Process Type Receive Party Problem

Appears on these diagrams:

• 1.6.10 Party Problem Handling
• 1.6.10.2 Receive Party Problem

is a more detailed diagram for the

• 1.6.10.2 Receive Party Problem

Issues

• Business Process Framework 14.5 Addition
• Business Process Framework 15.0 Modification
• Business Process Framework 15.5 Modification

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