Category: (3) eTOM Process Type
Process Identifier: 1.3.5.3
Original Process Identifier: 1.1.1.18.3
Maturity Level: 4
Close the customer interaction.
The purpose of this process is to close the customer interaction when both parties agree that the interaction is closed.
Not used for this process element.
Not used for this process element.
Not used for this process element.
Reserved for future use.
Reserved for future use.
Reserved for future use.
Reserved for future use.
This was created from the Frameworx 16.0 Model