Category: (3) eTOM Process Type
Process Identifier: 1.3.6.2
Original Process Identifier: 1.1.1.17.2
Maturity Level: 4
Update the customer data in the customer inventory.
The purpose of this process is to update the customer data in the customer inventory. This can happen as a result of direct notification from the customer, as a result of information gathered as part of other processes ( such as selling and order handling) or as a result of back office processes (such as customer data cleansing) .
Not used for this process element.
Not used for this process element.
Not used for this process element.
Reserved for future use.
Reserved for future use.
Reserved for future use.
Reserved for future use.
This was created from the Frameworx 16.0 Model