Category: (4) eTOM Process Type
Process Identifier: 1.5.5.3.5
Original Process Identifier: 1.1.3.7.5.5
Maturity Level: 4
This process manages the catalog of technician’s skills, including description and combination.
A skill represents an ability of a person or a group of people to fulfill a particular activity. •{T}Managing the list of single skills and their combinations into whole sets and their descriptions •{T}Synchronizing the skill catalog with HR systems
Reserved for future use.
Reserved for future use.
Reserved for future use.
Reserved for future use.
This process manages the catalog of technician’s skills, including description and combinations.
Technician secondary skills, skill gaps, training, training plans
Reserved for future use.
This was created from the Frameworx 16.0 Model