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Frameworx Process: Close Service Order

Category: (3) eTOM Process Type

Process Identifier: 1.4.5.8

Original Process Identifier: 1.1.2.2.9

Maturity Level: 4

Description

Close a service order when the service provisioning activities have been completed

Extended Description

The objective of the Close Service Order processes is to close a service order when the service provisioning activities have been completed. These processes monitor the status of all open service orders, and recognize that a service order is ready to be closed when the status is changed to completed.

Explanatory

Reserved for future use.

Mandatory

Reserved for future use.

Optional

Reserved for future use.

Interactions

Candidate Explanatory

Reserved for future use.

Candidate Mandatory

The objective of the Close Service Order processes is to close a service order when the service provisioning activities have been completed. These processes monitor the status of all open service orders, and recognize that a service order is ready to be closed when the status is changed to completed.

Candidate Optional

Reserved for future use.

Candidate Interactions

Service Order Staff

(3) eTOM Process Type Close Service Order

Appears on these diagrams:

Frameworx Applications (Automated eTOM to TAM)

Issues

  • Business Process Framework 15.0 Modification
  • Business Process Framework 15.5 Modification
  • eHealth View

This was created from the Frameworx 16.0 Model


Created from the TM Forum Model Frameworx 16.0.0 on 6/13/2016 at 22:14