Frameworx Process: Define Resource support Policies

Category: (4) eTOM Process Type

Process Identifier: 1.5.1.4.2

Original Process Identifier: 1.2.3.1.4.2

Maturity Level: 4

Description

Define resource support policies for the operational organization providing resource support.

Extended Description

Define Resource Support Policies processes define policies for service levels and service quality on existing resources or new resources

Explanatory

Reserved for future use.

Mandatory

Reserved for future use.

Optional

Reserved for future use.

Interactions

Candidate Explanatory

Reserved for future use.

Candidate Mandatory

Reserved for future use.

Candidate Optional

Reserved for future use.

Candidate Interactions

Reserved for future use.

(4) eTOM Process Type Define Resource support Policies

Appears on these diagrams:

• 1.5.1.4 Define Resource Support Strategies

Issues

• Business Process Framework 12.0 Addition
• Business Process Framework 15.0 Modification
• Business Process Framework 15.5 Modification

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