Frameworx Process: Determine extent of service aspect sourcing

Category: (4) eTOM Process Type

Process Identifier: 1.4.1.6.3

Original Process Identifier: 1.2.2.1.6.3

Maturity Level: 4

Description

Determine the extent to which service aspects needs to be sourced externally or delivered from internal capabilities

Extended Description

Not used for this process element

Explanatory

Reserved for future use.

Mandatory

Reserved for future use.

Optional

Reserved for future use.

Interactions

Candidate Explanatory

Reserved for future use.

Candidate Mandatory

Reserved for future use.

Candidate Optional

Reserved for future use.

Candidate Interactions

Reserved for future use.

(4) eTOM Process Type Determine extent of service aspect sourcing

Appears on these diagrams:

• 1.4.1.6 Develop Service Partnership Requirements

Issues

• Business Process Framework 12.0 Addition
• Business Process Framework 15.0 Modification
• Business Process Framework 15.5 Modification

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