Category: (4) eTOM Process Type
Process Identifier: 1.4.1.2.1
Original Process Identifier: 1.2.2.1.2.1
Maturity Level: 4
Manage internally driven service research investigations and activities
Manage service research investigations processes manage internally driven research investigations and activities which are used to provide detailed assessment or investigation of new and emerging service capabilities. The actual research activity may be totally internally delivered , or may be outsourced to external parties.
Reserved for future use.
Reserved for future use.
Reserved for future use.
Reserved for future use.
Reserved for future use.
Reserved for future use.
Reserved for future use.
This was created from the Frameworx 16.0 Model