Frameworx Process: Manage Resource Operational Staff Training

Category: (4) eTOM Process Type

Process Identifier: 1.5.3.6.2

Original Process Identifier: 1.2.3.3.6.2

Maturity Level: 4

Description

These processes ensure that appropriate operational staff are identified and have received the necessary training.

Extended Description

Not used for this process element

Explanatory

Reserved for future use.

Mandatory

Reserved for future use.

Optional

Reserved for future use.

Interactions

Candidate Explanatory

Reserved for future use.

Candidate Mandatory

Reserved for future use.

Candidate Optional

Reserved for future use.

Candidate Interactions

Reserved for future use.

(4) eTOM Process Type Manage Resource Operational Staff Training

Appears on these diagrams:

• 1.5.3.6 Manage Resource Deployment

Issues

• Business Process Framework 12.0 Addition
• Business Process Framework 15.0 Modification
• Business Process Framework 15.5 Modification

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