Category: (3) eTOM Process Type
Process Identifier: 1.2.2.2
Original Process Identifier: 1.2.1.3.2
Maturity Level: 4
Identify specific or imminent product capacity, product performance and/or product operational support shortfalls
The Capture Product Capability Shortfalls processes identify specific or imminent product capacity, product performance and/or product operational support shortfalls. These processes take information available from the Customer Relationship Management processes to establish detailed views of anticipated product capacity and performance shortfalls and support process issues.
Reserved for future use.
Reserved for future use.
Reserved for future use.
Reserved for future use.
The Capture Product Capability Shortfalls processes identify specific or imminent product capacity, product performance and/or product operational support shortfalls. These processes take information available from the Customer Relationship Management processes to establish detailed views of anticipated product capacity and performance shortfalls and support process issues.
Reserved for future use.
These processes take information available from the Customer Relationship Management processes.
This was created from the Frameworx 16.0 Model