Frameworx Home

Application Framework (TAM)

Business Process Framework (eTOM)

Business Process Framework Flows

Information Framework (SID)

Business Metrics High Level

All Diagrams

Frameworx Processes

Frameworx Applications

Information Framework ABEs

Frameworx Metrics

Views

Frameworx Process: Capture Product Capability Shortfalls

Category: (3) eTOM Process Type

Process Identifier: 1.2.2.2

Original Process Identifier: 1.2.1.3.2

Maturity Level: 4

Description

Identify specific or imminent product capacity, product performance and/or product operational support shortfalls

Extended Description

The Capture Product Capability Shortfalls processes identify specific or imminent product capacity, product performance and/or product operational support shortfalls. These processes take information available from the Customer Relationship Management processes to establish detailed views of anticipated product capacity and performance shortfalls and support process issues.

Explanatory

Reserved for future use.

Mandatory

Reserved for future use.

Optional

Reserved for future use.

Interactions

Candidate Explanatory

Reserved for future use.

Candidate Mandatory

The Capture Product Capability Shortfalls processes identify specific or imminent product capacity, product performance and/or product operational support shortfalls. These processes take information available from the Customer Relationship Management processes to establish detailed views of anticipated product capacity and performance shortfalls and support process issues.

Candidate Optional

Reserved for future use.

Candidate Interactions

These processes take information available from the Customer Relationship Management processes.

(3) eTOM Process Type Capture Product Capability Shortfalls

Appears on these diagrams:

is a more detailed diagram for the

Issues

  • Business Process Framework 15.0 Modification
  • Business Process Framework 15.5 Modification
  • eHealth View

This was created from the Frameworx 16.0 Model


Created from the TM Forum Model Frameworx 16.0.0 on 6/13/2016 at 22:14