Frameworx Process: Identify Impacted Resource Customers

Category: (4) eTOM Process Type

Process Identifier: 1.5.3.7.2

Original Process Identifier: 1.2.3.3.7.2

Maturity Level: 4

Description

These processes identify products, services classes & customers impacted by any exit.

Extended Description

Not used for this process element

Explanatory

Reserved for future use.

Mandatory

Reserved for future use.

Optional

Reserved for future use.

Interactions

Candidate Explanatory

Reserved for future use.

Candidate Mandatory

Reserved for future use.

Candidate Optional

Reserved for future use.

Candidate Interactions

Reserved for future use.

(4) eTOM Process Type Identify Impacted Resource Customers

Appears on these diagrams:

• 1.5.3.7 Manage Resource Exit

Issues

• Business Process Framework 12.0 Addition
• Business Process Framework 13.0 Modification
• Business Process Framework 15.0 Modification
• Business Process Framework 15.5 Modification

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