Frameworx Process: Manage Service Acceptance Testing

Category: (4) eTOM Process Type

Process Identifier: 1.4.3.6.4

Original Process Identifier: 1.2.2.3.6.4

Maturity Level: 4

Description

These processes ensure that acceptance testing is successfully performed to assure that the new or enhanced services comply with the specifications.

Extended Description

Not used for this process element

Explanatory

Reserved for future use.

Mandatory

Reserved for future use.

Optional

Reserved for future use.

Interactions

Candidate Explanatory

Reserved for future use.

Candidate Mandatory

Reserved for future use.

Candidate Optional

Reserved for future use.

Candidate Interactions

Reserved for future use.

(4) eTOM Process Type Manage Service Acceptance Testing

Appears on these diagrams:

• 1.4.3.6 Manage Service Deployment

Issues

• Business Process Framework 12.0 Addition
• Business Process Framework 15.0 Modification
• Business Process Framework 15.5 Modification

---