Frameworx Process: Manage Service Process & Procedure Implementation

Category: (4) eTOM Process Type

Process Identifier: 1.4.3.6.1

Original Process Identifier: 1.2.2.3.6.1

Maturity Level: 4

Description

These processes ensure that all operational processes and procedures, IT systems changes, network changes, channel changes, operational procedures, testing tools and procedures, etc. required to support the new service class/component have been implemented.

Extended Description

Not used for this process element

Explanatory

Reserved for future use.

Mandatory

Reserved for future use.

Optional

Reserved for future use.

Interactions

Candidate Explanatory

Reserved for future use.

Candidate Mandatory

Reserved for future use.

Candidate Optional

Reserved for future use.

Candidate Interactions

Reserved for future use.

(4) eTOM Process Type Manage Service Process & Procedure Implementation

Appears on these diagrams:

• 1.4.3.6 Manage Service Deployment

Issues

• Business Process Framework 12.0 Addition
• Business Process Framework 15.0 Modification
• Business Process Framework 15.5 Modification

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