Category: (4) eTOM Process Type
Process Identifier: 1.4.3.5.4
Original Process Identifier: 1.2.2.3.5.4
Maturity Level: 4
These processes ensure that the required service level agreements and operational level agreements are agreed for each service class deployed, and that any party operational support has been agreed.
Not used for this process element
Reserved for future use.
Reserved for future use.
Reserved for future use.
This was created from the Frameworx 16.0 Model