Frameworx Process: Analyze Service Classes

Category: (4) eTOM Process Type

Process Identifier: 1.4.3.1.1

Original Process Identifier: 1.2.2.3.1.2

Maturity Level: 4

Description

These processes undertake the necessary analysis to identify potential service classes, compare current service classes with the identified required service classes.

Extended Description

Not used for this process element

Explanatory

Reserved for future use.

Mandatory

Reserved for future use.

Optional

Reserved for future use.

Interactions

Candidate Explanatory

Reserved for future use.

Candidate Mandatory

Reserved for future use.

Candidate Optional

Reserved for future use.

Candidate Interactions

Reserved for future use.

(4) eTOM Process Type Analyze Service Classes

Appears on these diagrams:

• 1.4.3.1 Gather & Analyze New Service Ideas

Issues

• Business Process Framework 12.0 Addition
• Business Process Framework 15.0 Modification
• Business Process Framework 15.5 Modification

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