Frameworx Process: Define Processes & Channels

Category: (4) eTOM Process Type

Process Identifier: 1.1.5.3.3

Original Process Identifier: 1.2.1.6.3.3

Maturity Level: 4

Description

These processes include the definition of commercialization manpower profile, training program development and sales methods and procedures, compensation plans, identification of product potential customers to each channel and sale method

Extended Description

Not used for this process element

Explanatory

Reserved for future use.

Mandatory

Reserved for future use.

Optional

Reserved for future use.

Interactions

Candidate Explanatory

Not used for this process element

Candidate Mandatory

These processes include the definition of commercialization manpower profile, training program development and sales methods and procedures, compensation plans, identification of product potential customers to each channel and sale method

Candidate Optional

Not used for this process element

Candidate Interactions

Not used for this process element

(4) eTOM Process Type Define Processes & Channels

Appears on these diagrams:

• 1.1.5.3 Develop New Sales Channels & Processes

Issues

• Business Process Framework 12.0 Addition
• Business Process Framework 15.0 Modification
• Business Process Framework 15.5 Modification

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