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Frameworx Process: Monitor Sales & Channel Practices

Category: (4) eTOM Process Type

Process Identifier: 1.1.5.1.2

Original Process Identifier: 1.2.1.6.1.2

Maturity Level: 4

Description

These processes ensure that the enterprise can provide sales and channel capabilities as effectively as possible at all times. The monitoring captures issues such as compensation plans, product related sales training approaches and techniques, prospective customer identification methodologies, selling processes/methods and procedures for new products.

Extended Description

Not used for this process element

Explanatory

Reserved for future use.

Mandatory

Reserved for future use.

Optional

Reserved for future use.

Interactions

Candidate Explanatory

These processes ensure that the enterprise can provide sales and channel capabilities as effectively as possible at all times.

Candidate Mandatory

The monitoring captures issues with sales and channel practices. These can include areas such as compensation plans, product related sales training approaches and techniques, prospective customer identification methodologies, selling processes/methods and procedures for new products.

Candidate Optional

Not used for this process element

Candidate Interactions

Not used for this process element

(4) eTOM Process Type Monitor Sales & Channel Practices

Appears on these diagrams:

Issues

  • Business Process Framework 12.0 Addition
  • Business Process Framework 15.0 Modification
  • Business Process Framework 15.5 Modification

This was created from the Frameworx 16.0 Model


Created from the TM Forum Model Frameworx 16.0.0 on 6/13/2016 at 22:24