Frameworx Process: Identify Data Collection Issues and Report

Category: (4) eTOM Process Type

Process Identifier: 1.5.4.4.4

Original Process Identifier: 1.1.3.1.4.4

Maturity Level: 4

Description

Managing and Identifying any Data Collection capability issues and providing warnings.

Extended Description

• Identifying any technical driven shortcomings of the resource data collection and resource data distribution infrastructures, and providing input to Resource Development & Management processes to rectify these issues.

Explanatory

Reserved for future use.

Mandatory

Reserved for future use.

Optional

Reserved for future use.

Interactions

Candidate Explanatory

Reserved for future use.

Candidate Mandatory

Reserved for future use.

Candidate Optional

Reserved for future use.

Candidate Interactions

Reserved for future use.

(4) eTOM Process Type Identify Data Collection Issues and Report

Appears on these diagrams:

• 1.5.4.4 Enable Resource Data Collection & Distribution

Issues

• Business Process Framework 12.0 Addition
• Business Process Framework 15.0 Modification
• Business Process Framework 15.5 Modification

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