Frameworx Process: Perform Acceptance Test and Address & Monitor the Change

Category: (4) eTOM Process Type

Process Identifier: 1.5.4.1.4

Original Process Identifier: 1.1.3.1.1.4

Maturity Level: 4

Description

Performing acceptance test during the hand over process of new and/or modified resource infrastructure. Also monitoring the new and/or modified infrastructure and addressing the operational limitations.

Extended Description

• Testing and acceptance of new and/or modified resource infrastructure as part of the handover procedure from the Resource Development & Management processes to Operations; • Detecting resource infrastructure operational limitations and/or deployment incompatibilities and providing requirements to address these aspects to Resource Development & Management processes;

Explanatory

Reserved for future use.

Mandatory

Reserved for future use.

Optional

Reserved for future use.

Interactions

Candidate Explanatory

Reserved for future use.

Candidate Mandatory

Reserved for future use.

Candidate Optional

Reserved for future use.

Candidate Interactions

Reserved for future use.

(4) eTOM Process Type Perform Acceptance Test and Address & Monitor the Change

Appears on these diagrams:

• 1.5.4.1 Enable Resource Provisioning

Issues

• Business Process Framework 12.0 Addition
• Business Process Framework 15.0 Modification
• Business Process Framework 15.5 Modification

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