Frameworx Process: Establish, Manage, and Develop Organization, Tools and Processes

Category: (4) eTOM Process Type

Process Identifier: 1.5.4.1.2

Original Process Identifier: 1.1.3.1.1.2

Maturity Level: 4

Description

Establishing, Creating, Managing, and developing organization, Tools and processes for operations of new/or modified resource infrastructure.

Extended Description

• Establishing and monitoring of organizational arrangements to support deployment and operation of new and/or modified resource infrastructure; • Creating, deploying, modifying and/or upgrading of resource infrastructure deployment support tools (including Resource Inventory) and processes for new and/or modified resource infrastructure;

Explanatory

Reserved for future use.

Mandatory

Reserved for future use.

Optional

Reserved for future use.

Interactions

Candidate Explanatory

Reserved for future use.

Candidate Mandatory

Reserved for future use.

Candidate Optional

Reserved for future use.

Candidate Interactions

Reserved for future use.

(4) eTOM Process Type Establish, Manage, and Develop Organization, Tools and Processes

Appears on these diagrams:

• 1.5.4.1 Enable Resource Provisioning

Issues

• Business Process Framework 12.0 Addition
• Business Process Framework 15.0 Modification
• Business Process Framework 15.5 Modification

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