Frameworx Process: Undertake Performance Trend Analysis

Category: (4) eTOM Process Type

Process Identifier: 1.5.4.2.3

Original Process Identifier: 1.1.3.1.2.3

Maturity Level: 4

Description

Analyzing the performance trends to identify the performance degradation.

Extended Description

• Undertaking trend analysis, and producing reports, of the performance of resource infrastructure to identify any longer term deterioration;

Explanatory

Reserved for future use.

Mandatory

Reserved for future use.

Optional

Reserved for future use.

Interactions

Candidate Explanatory

Reserved for future use.

Candidate Mandatory

Reserved for future use.

Candidate Optional

Reserved for future use.

Candidate Interactions

Reserved for future use.

(4) eTOM Process Type Undertake Performance Trend Analysis

Appears on these diagrams:

• 1.5.4.2 Enable Resource Performance Management

Issues

• Business Process Framework 12.0 Addition
• Business Process Framework 15.0 Modification
• Business Process Framework 15.5 Modification

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