Frameworx Process: Monitor, Report and Release Mgmt. of Service Infrastructure and Capacity Utilization

Category: (4) eTOM Process Type

Process Identifier: 1.4.4.2.5

Original Process Identifier: 1.1.2.1.2.6

Maturity Level: 4

Description

Monitoring and reporting the capacity utilization of existing infrastructure.

Extended Description

• Monitoring capacity utilization of deployed service infrastructure to provide early detection of potential service infrastructure shortfalls; • Monitoring of, and reporting on, service infrastructure and resource instance currency and version management;

Explanatory

Reserved for future use.

Mandatory

Reserved for future use.

Optional

Reserved for future use.

Interactions

Candidate Explanatory

Reserved for future use.

Candidate Mandatory

• Monitoring capacity utilization of deployed service infrastructure to provide early detection of potential service infrastructure shortfalls; • Monitoring of, and reporting on, service infrastructure and resource instance currency and version management;

Candidate Optional

Reserved for future use.

Candidate Interactions

Reserved for future use.

(4) eTOM Process Type Monitor, Report and Release Mgmt. of Service Infrastructure and Capacity Utilization

Appears on these diagrams:

• 1.4.4.2 Enable Service Configuration & Activation

Issues

• Business Process Framework 12.0 Addition
• Business Process Framework 15.0 Modification
• Business Process Framework 15.5 Modification

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