Frameworx Process: Perform Service Inventory Audit Tests

Category: (4) eTOM Process Type

Process Identifier: 1.4.4.1.2

Original Process Identifier: 1.1.2.1.1.2

Maturity Level: 4

Description

Performing audit if inventory repository accurately captures and records all identified service infrastructure and service instance details

Extended Description

• Ensuring the service inventory repository accurately captures and records all identified service infrastructure and service instance details, through use of automated or manual audits;

Explanatory

Reserved for future use.

Mandatory

Reserved for future use.

Optional

Reserved for future use.

Interactions

Candidate Explanatory

Reserved for future use.

Candidate Mandatory

· Ensuring the service inventory repository accurately captures and records all identified service infrastructure and service instance details, through use of automated or manual audits;

Candidate Optional

Reserved for future use.

Candidate Interactions

Reserved for future use.

(4) eTOM Process Type Perform Service Inventory Audit Tests

Appears on these diagrams:

• 1.4.4.1 Manage Service Inventory

Issues

• Business Process Framework 12.0 Addition
• Business Process Framework 15.0 Modification
• Business Process Framework 15.5 Modification

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