Category: (3) eTOM Process Type
Process Identifier: 1.3.10.1
Original Process Identifier: 1.1.1.11.1
Maturity Level: 4
Ensure effective management of the customer’s billing account as it relates to the products purchased and consumed throughout the appropriate billing cycle.
The primary purpose of this process pertains to effective management of the customer’s billing account as it relates to the products purchased and consumed throughout the appropriate billing cycle. This process focuses on managing changes to the customer’s billing account (for example, customer billing address, etc.) as it relates to the customer’s service portfolio, such as ensuring that the correct purchased products are assigned to the customer’s billing account for accurate billing.
Reserved for future use.
Reserved for future use.
Reserved for future use.
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This was created from the Frameworx 16.0 Model