Frameworx Process: Manage Order Handling Notification

Category: (4) eTOM Process Type

Process Identifier: 1.3.1.2.16

Original Process Identifier: 1.1.1.22.2.17

Maturity Level: 4

Description

Establishing and managing customer order handling notification facilities and lists to support the Order Handling notification and reporting processes

Extended Description

Not used for this process element

Explanatory

Reserved for future use.

Mandatory

Reserved for future use.

Optional

Reserved for future use.

Interactions

Candidate Explanatory

Reserved for future use.

Candidate Mandatory

establishing and managing customer order handling notification facilities and lists to support the Order Handling notification and reporting processes

Candidate Optional

Reserved for future use.

Candidate Interactions

Reserved for future use.

(4) eTOM Process Type Manage Order Handling Notification

Appears on these diagrams:

• 1.3.1.2 Support Order Handling

Issues

• Business Process Framework 12.0 Addition
• Business Process Framework 14.5 Modification
• Business Process Framework 15.0 Modification
• Business Process Framework 15.5 Modification

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