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Frameworx Process: Develop Service Capability Investment Proposals

Category: (4) eTOM Process Type

Process Identifier: 1.4.2.3.1

Original Process Identifier: 1.2.2.2.3.1

Maturity Level: 4

Description

These processes capture all activities required to develop business proposals to develop and deliver the required service capabilities, including identification of potential other parties. These processes take the input from the Map & Analyze Service Requirements, the Capture Service Capability Shortfalls and the Define Product Capability Requirements processes to develop and gain approval for any business proposals arising. In some cases the business proposal may require the creation and approval of a formal business case, in other cases the business proposal approval may be delegated to local management. In any event requirements for the service infrastructure, identification of required Resource infrastructure capabilities, the cost estimates for delivering the service and supporting resource infrastructure, including costs for materials (equipment and tools), labor and training are part of the investment proposal. The rules and procedures outlining the necessary approval process to be used are also part of these processes.

Extended Description

Not used for this process element

Explanatory

Reserved for future use.

Mandatory

Reserved for future use.

Optional

Reserved for future use.

Interactions

Candidate Explanatory

Reserved for future use.

Candidate Mandatory

Thesel processes capture all activities required to develop business proposals to develop and deliver the required service capabilities, including identification of potential suppliers/partners. The requirements for the service infrastructure, identification of required Resource infrastructure capabilities, the cost estimates for delivering the service and supporting resource infrastructure, including costs for materials (equipment and tools), labor and training are part of the investment proposal. The rules and procedures outlining the necessary approval process to be used are also part of these processes.

Candidate Optional

In some cases the business proposal may require the creation and approval of a formal business case, in other cases the business proposal approval may be delegated to local management.

Candidate Interactions

These processes take the input from the Map & Analyze Service Requirements, the Capture Service Capability Shortfalls and the Define Product Capability Requirements processes to develop and gain approval for any business proposals arising.

(4) eTOM Process Type Develop Service Capability Investment Proposals

Appears on these diagrams:

Issues

  • Business Process Framework 12.0 Addition
  • Business Process Framework 15.0 Modification
  • Business Process Framework 15.5 Modification

This was created from the Frameworx 16.0 Model


Created from the TM Forum Model Frameworx 16.0.0 on 6/13/2016 at 22:21