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Frameworx Process: Capture Service Operational Support Shortfalls

Category: (4) eTOM Process Type

Process Identifier: 1.4.2.2.3

Original Process Identifier: 1.2.2.2.2.3

Maturity Level: 4

Description

These processes identify specific or imminent service operational support shortfalls. These processes take information available from the Service Management & Operations processes to establish detailed views of anticipated service operational support issues.

Extended Description

Not used for this process element

Explanatory

Reserved for future use.

Mandatory

Reserved for future use.

Optional

Reserved for future use.

Interactions

Candidate Explanatory

Reserved for future use.

Candidate Mandatory

These processes identify specific or imminent service operational support shortfalls. These processes take information available from the Service Management & Operations processes to establish detailed views of anticipated service operational support issues.

Candidate Optional

Reserved for future use.

Candidate Interactions

These processes take information available from the Service Management & Operations processes to establish detailed views of anticipated service operational support issues.

(4) eTOM Process Type Capture Service Operational Support Shortfalls

Appears on these diagrams:

Issues

  • Business Process Framework 12.0 Addition
  • Business Process Framework 15.0 Modification
  • Business Process Framework 15.5 Modification

This was created from the Frameworx 16.0 Model


Created from the TM Forum Model Frameworx 16.0.0 on 6/13/2016 at 22:19