Category: (4) eTOM Process Type
Process Identifier: 1.2.2.2.3
Original Process Identifier: 1.2.1.3.2.3
Maturity Level: 4
These processes identify specific or imminent product operational support shortfalls. These processes take information available from the Customer Relationship Management processes to establish detailed views of anticipated product operational support issues.
Not used for this process element
Reserved for future use.
Reserved for future use.
Reserved for future use.
Reserved for future use.
These processes identify specific or imminent product operational support shortfalls. These processes take information available from the Customer Relationship Management processes to establish detailed views of anticipated product operational support issues.
Reserved for future use.
These processes take information available from the Customer Relationship Management processes.
This was created from the Frameworx 16.0 Model