Category: (4) eTOM Process Type
Process Identifier: 1.2.2.2.2
Original Process Identifier: 1.2.1.3.2.2
Maturity Level: 4
These processes identify specific or imminent product performance shortfalls. These processes take information available from the Customer Relationship Management processes to establish detailed views of anticipated product performance issues.
Not used for this process element
Reserved for future use.
Reserved for future use.
Reserved for future use.
Reserved for future use.
These processes identify specific or imminent product performance shortfalls. These processes take information available from the Customer Relationship Management processes to establish detailed views of anticipated product performance issues.
Reserved for future use.
These processes take information available from the Customer Relationship Management processes
This was created from the Frameworx 16.0 Model