Frameworx Process: Develop Contacts & Leads

Category: (4) eTOM Process Type

Process Identifier: 1.1.9.5.2

Original Process Identifier: 1.1.1.4.7.2

Maturity Level: 4

Description

Develop the appropriate relationships and contacts, prospect for leads, promote the enterprise’s product offerings, etc.

Extended Description

Not used for this process element

Explanatory

Not used for this process element

Mandatory

Develop the appropriate relationships and contacts, prospect for leads, promote the enterprise’s product offerings, etc.

Optional

Not used for this process element

Interactions

Candidate Explanatory

Not used for this process element

Candidate Mandatory

Develop the appropriate relationships and contacts, prospect for leads, promote the enterprise’s product offerings, etc.

Candidate Optional

Not used for this process element

Candidate Interactions

Not used for this process element

(4) eTOM Process Type Develop Contacts & Leads

Appears on these diagrams:

• 1.1.9.5 Manage Sales Accounts

Issues

• Business Process Framework 15.0 Modification
• Business Process Framework 15.5 Modification

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