Frameworx Process: Determine Support for Customer Requirements

Category: (4) eTOM Process Type

Process Identifier: 1.1.9.4.2

Original Process Identifier: 1.1.1.4.6.2

Maturity Level: 4

Description

Determine the ability of the enterprise to support the customer requirements. These processes assess the extent of enterprise support required to develop the sales proposal, marshal the necessary support across the enterprise and administer the sales proposal development activity to ensure that any timing constraints associated with eth customer requirements are achieved.

Extended Description

Not used for this process element

Explanatory

Not used for this process element

Mandatory

Determine the ability of the enterprise to support the customer requirements. These processes assess the extent of enterprise support required to develop the sales proposal, marshal the necessary support across the enterprise and administer the sales proposal development activity to ensure that any timing constraints associated with eth customer requirements are achieved.

Optional

Not used for this process element

Interactions

Candidate Explanatory

Not used for this process element

Candidate Mandatory

Determine the ability of the enterprise to support the customer requirements. These processes assess the extent of enterprise support required to develop the sales proposal, marshal the necessary support across the enterprise and administer the sales proposal development activity to ensure that any timing constraints associated with the customer requirements are achieved.

Candidate Optional

Not used for this process element

Candidate Interactions

Not used for this process element

(4) eTOM Process Type Determine Support for Customer Requirements

Appears on these diagrams:

• 1.1.9.4 Develop Sales Proposal

Issues

• Business Process Framework 15.0 Modification
• Business Process Framework 15.5 Modification

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