Category: (5) eTOM Process Type
Process Identifier: 1.3.5.9.2.1
Original Process Identifier: 1.1.1.18.9.3.1
Maturity Level: 4
Perform all necessary analysis on closed (completed or unfulfilled) requests and on customer contacts
Not used for this process element
Not used for this process element
perform all necessary analysis on closed (completed or unfulfilled) requests and on customer contacts
Not used for this process element
Not used for this process element
perform all necessary analysis on closed (completed or unfulfilled) requests and on customer contacts
Not used for this process element
Not used for this process element
This was created from the Frameworx 16.0 Model