Frameworx Process: Manage Messaging

Category: (3) eTOM Process Type

Process Identifier: 1.7.6.1.3

Original Process Identifier: 1.3.6.1.3

Maturity Level: 4

Description

Develop specific messages for topics of concern to the enterprise, and manage message release approval, monitor market reaction to messages and implement any necessary changes or adaptations.

Extended Description

Not used for this process element.

Explanatory

Reserved for future use.

Mandatory

Reserved for future use.

Optional

Reserved for future use.

Interactions

Candidate Explanatory

Reserved for future use.

Candidate Mandatory

Reserved for future use.

Candidate Optional

Reserved for future use.

Candidate Interactions

Reserved for future use.

(3) eTOM Process Type Manage Messaging

Appears on these diagrams:

• 1.7.6.1 Corporate Communications & Image Management

Issues

• Business Process Framework 12.0 Addition
• Business Process Framework 15.0 Modification
• Business Process Framework 15.5 Modification

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