Frameworx Process: Manage External Survey Companies

Category: (3) eTOM Process Type

Process Identifier: 1.7.3.4.3

Original Process Identifier: 1.3.3.4.3

Maturity Level: 4

Description

Establish and administer relationship with external survey companies if required to provide external measures or assist in developing internal measures.

Extended Description

Not used for this process element.

Explanatory

Reserved for future use.

Mandatory

Reserved for future use.

Optional

Reserved for future use.

Interactions

Candidate Explanatory

Reserved for future use.

Candidate Mandatory

Reserved for future use.

Candidate Optional

Reserved for future use.

Candidate Interactions

Reserved for future use.

(3) eTOM Process Type Manage External Survey Companies

Appears on these diagrams:

• 1.7.3.4 Enterprise Performance Assessment

Issues

• Business Process Framework 12.0 Addition
• Business Process Framework 15.0 Modification
• Business Process Framework 15.5 Modification

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