Frameworx Process: Manage Enterprise Performance Data

Category: (3) eTOM Process Type

Process Identifier: 1.7.3.4.2

Original Process Identifier: 1.3.3.4.2

Maturity Level: 4

Description

Collect and analyze the associated data. Note that performance is actually assessed within each area of the enterprise, but follows the guidelines defined by this process, which provides a template for specific applications of Performance Assessment in any areas of the Enterprise.

Extended Description

Not used for this process element.

Explanatory

Reserved for future use.

Mandatory

Reserved for future use.

Optional

Reserved for future use.

Interactions

Candidate Explanatory

Reserved for future use.

Candidate Mandatory

Reserved for future use.

Candidate Optional

Reserved for future use.

Candidate Interactions

Reserved for future use.

(3) eTOM Process Type Manage Enterprise Performance Data

Appears on these diagrams:

• 1.7.3.4 Enterprise Performance Assessment

Issues

• Business Process Framework 12.0 Addition
• Business Process Framework 15.0 Modification
• Business Process Framework 15.5 Modification

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