Category: (3) eTOM Process Type
Process Identifier: 1.7.2.1.1
Original Process Identifier: 1.3.2.1.1
Maturity Level: 4
Manage the development of strategies, policies, plans, organizational roles & responsibilities, and escalation procedures for ensuring continuation of business processes and activities in the event of serious and/or sustained interruption. These processes ensure that appropriate plans and procedures are established and tested to provide continuous operation, or controlled re-establishment, of key business processes and activities, to provide for a controlled recovery of infrastructure capability to normal levels, and for determination of operational accountability and processes until the abnormal circumstances are resolved.
Not used for this process element.
Reserved for future use.
Reserved for future use.
Reserved for future use.
Reserved for future use.
Reserved for future use.
Reserved for future use.
Reserved for future use.
This was created from the Frameworx 16.0 Model