Frameworx Home

Application Framework (TAM)

Business Process Framework (eTOM)

Business Process Framework Flows

Information Framework (SID)

Business Metrics High Level

All Diagrams

Frameworx Processes

Frameworx Applications

Information Framework ABEs

Frameworx Metrics

Views

Frameworx Information: PartyServiceLevelAgreement

Alternate Name: Engaged Party Domain ::Party Service Level Agreement ABE

Category: [a] Class

Description

A service level agreement (SLA) is a type of agreement that represents a formal negotiated agreement between two parties designed to create a common understanding about products, services, priorities, responsibilities, and so forth. The SLA is a set of appropriate procedures and targets formally or informally agreed between parties in order to achieve and maintain specified Quality of Service.

[a] Class PartyServiceLevelAgreement

Issues

Appears on these diagrams:

Frameworx Domains


This was created from the Frameworx 16.0 Model


Created from the TM Forum Model Frameworx 16.0.0 on 6/13/2016 at 22:44