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1.5.4.3 Support Resource Trouble Management

(3) eTOM Process Type Support Resource Trouble Management (4) eTOM Process Type Manage Resource Trouble  & Performance Data Collection (4) eTOM Process Type Manage Resource Infrastructure, Provisioning and Preventive Maintenance Schedules (4) eTOM Process Type Create Report (4) eTOM Process Type Establish Warehouse and Manage Spares Including other Parties (4) eTOM Process Type Track, Monitor and Manage RTM Processes Including other Parties (4) eTOM Process Type Provide Support for RTM and SPM Processes

1.5.4.3 Support Resource Trouble Management

Diagram Description

Proactively undertaking statistically driven preventative and scheduled resource infrastructure maintenance activities, and repair activities, and monitoring, managing and reporting on the capability of the Resource Trouble Management processes.


This was created from the Frameworx 16.0 Model


Created from the TM Forum Model Frameworx 16.0.0 on 6/13/2016 at 22:03