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1.4.4.4 Enable Service Quality Management

(3) eTOM Process Type Enable Service Quality Management (4) eTOM Process Type Establish and Maintain Service Performance Threshold Standards (4) eTOM Process Type Monitor and Analyze Service Performance Reports, and Identify Issues (4) eTOM Process Type Correlate the Service Performance Problem Reports & Manage Inventory Repository (4) eTOM Process Type Manage Service Performance Data Collection (4) eTOM Process Type Assess and Report Service Quality Management Processes

1.4.4.4 Enable Service Quality Management

Diagram Description

Support Service Quality Management processes by proactively monitoring and assessing service infrastructure performance, and monitoring, managing and reporting on the capability of the Service Quality Management processes.


This was created from the Frameworx 16.0 Model


Created from the TM Forum Model Frameworx 16.0.0 on 6/13/2016 at 22:02