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1.4.6.3 Correct & Resolve Service Problem

(4) eTOM Process Type Reassign / Reconfigure Failed Service (4) eTOM Process Type Manage Service Restoration (4) eTOM Process Type Invoke Support Service Problem Management Processes (3) eTOM Process Type Correct & Resolve Service Problem (4) eTOM Process Type Implement Service Problem Work Arounds (4) eTOM Process Type Review Major Service Problem (4) eTOM Process Type Monitor Service Alarms Events (4) eTOM Process Type Categorize Service Alarm Event

1.4.6.3 Correct & Resolve Service Problem

Diagram Description

Restore the service to a normal operational state as efficiently as possible

Issues

This was created from the Frameworx 16.0 Model


Created from the TM Forum Model Frameworx 16.0.0 on 6/13/2016 at 22:02