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1.3.1 Customer Support & Readiness

(3) eTOM Process Type Support Retention & Loyalty (2) eTOM Process Type Customer Support & Readiness (3) eTOM Process Type Support Customer Interface Management (3) eTOM Process Type Support Order Handling (3) eTOM Process Type Support Problem Handling (3) eTOM Process Type Manage Customer Inventory (3) eTOM Process Type Support Bill Invoice Management (3) eTOM Process Type Support Bill Payments & Receivables Management (3) eTOM Process Type Support Bill Inquiry Handling (3) eTOM Process Type Support Charging (3) eTOM Process Type Support Manage Billing Events (3) eTOM Process Type Support Manage Balance

1.3.1 Customer Support & Readiness

This was created from the Frameworx 16.0 Model


Created from the TM Forum Model Frameworx 16.0.0 on 6/13/2016 at 22:01