The Collections Management application provides
necessary functionality to manage customer accounts where there is an
outstanding balance. It allows handling of each account individually, based on
customer value and financial history using configurable policies. The collection
management application supports the collection lifecycle activities including:
collection decision making, selection of collection policy, collection execution
- automating the collection treatment flow, monitoring the collection process
and collection settlement negotiation. The collection application keeps track of
collection status and history.
The collections treatment flow can perform a number
of activities including issuance of treatment notices and collection
letters.
This was created from the Frameworx 16.0 Model