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1.3.5.9 Customer Interface Management

(3) eTOM Process Type Customer Interface Management (4) eTOM Process Type Manage Request (Including Self Service) (4) eTOM Process Type Analyze & Report on Customer (4) eTOM Process Type Mediate & Orchestrate Customer Interactions

1.3.5.9 Customer Interface Management

Diagram Description

Managing all interfaces between the enterprise and potential and existing customers.

Issues

This was created from the Frameworx 16.0 Model


Created from the TM Forum Model Frameworx 16.0.0 on 6/13/2016 at 22:01