The Resource processes include those dealing with development and management of the enterprise's infrastructure, whether related to products and services, or to supporting the enterprise itself.
The conceptual view of the eTOM Business Process Framework addresses both the major business process areas of Strategy, Infrastructure & Product, Operations and Enterprise Management and, just as importantly, the supporting functional process areas, depicted as horizontal layers. The functional areas reflect the major expertise and focus required to pursue the business. The third functional process layer down is Resource whether Application, Computing or Network.
The Resource processes include those dealing with development and management of the firm's infrastructure, whether related to products and services or to supporting the enterprise itself.
At this level, the eTOM Business Process Framework is conceptual to show major process areas and external influences on the enterprise. The Resource process area includes all processes that involve development and management of the firm's infrastructure whether related to products and services or to Enterprise Support. The functional processes within Resource include both Operations and the processes that support Strategy, Product & Infrastructure.
This was created from the Frameworx 16.0 Model