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Application Framework (TAM)

Business Process Framework (eTOM)

Business Process Framework Flows

Information Framework (SID)

Business Metrics High Level

All Diagrams

Frameworx Processes

Frameworx Applications

Information Framework ABEs

Frameworx Metrics

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Average Hold Time

Measure # Seconds for All Customer Call Waiting Time Measure # Customer Requests (2) Business Metric Average Hold Time Business Metric Average Hold Time

Average Hold Time

This was created from the Frameworx 16.0 Model


Created from the TM Forum Model Frameworx 16.0.0 on 6/13/2016 at 22:08