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Business Process Framework (eTOM)

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Business Process Framework Level 1 Categories

Frameworx Domain Common Process Patterns Domain Frameworx Domain Customer Domain Frameworx Domain Enterprise Domain Frameworx Domain Engaged Party Domain Frameworx Domain Resource Domain Frameworx Domain Service Domain Frameworx Domain Product Domain Frameworx Domain Market_Sales Domain Level 1 Vertical Strategy & Commit Level 1 Vertical Infrastructure Lifecycle Management Level 1 Vertical Product Lifecycle Management Level 0 Strategy, Infrastructure & Product Level 1 Vertical Operations Support & Readiness Level 1 Vertical Fulfillment Level 1 Vertical Billing & Revenue Management Level 1 Vertical Assurance Level 0 Operations

Business Process Framework Level 1 Categories

Diagram Description

Efficient, clear and effective business processes are critical to delivering innovative services quickly, at the least possible cost. The Business Process
Framework provides a comprehensive, industry agreed, multi-layered view of the key business processes a service provider requires to run their business. Aligned to ITIL, and supported by off-the-shelf tools, the Business Process Framework provides:
o A comprehensive, multi-layered catalog of the business processes required to run a
service provider business
o Guidelines and standard process flows ensuring your processes are efficient and
effective across the enterprise
o Business-to-Business (B2B) processes giving you standardized processes across a value chain
of partners


This was created from the Frameworx 16.0 Model


Created from the TM Forum Model Frameworx 16.0.0 on 6/13/2016 at 22:08