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Mapping TAM Billing Inquiry, Dispute & Adjustment

(3) eTOM Process Type Isolate Customer Problem (2) eTOM Process Type Problem Handling [1] ABE Customer Bill Collection ABE [1] ABE Applied Customer Billing Rate ABE [1] ABE Customer Service Level Agreement ABE [1] ABE Customer Problem ABE [1] ABE Customer Interaction ABE [1] ABE Customer Bill ABE [1] ABE Customer ABE [1] ABE Product Usage ABE [1] ABE Product Specification ABE [1] ABE Product ABE [1] ABE Service Usage ABE (1) TAM Application Type Customer Problem Management (3) eTOM Process Type Create Customer Bill Inquiry Report (3) eTOM Process Type Assess Customer Bill Inquiry Report (3) eTOM Process Type Authorize Customer Bill Invoice Adjustment (3) eTOM Process Type Track & Manage Customer Bill Inquiry Resolution (3) eTOM Process Type Report Customer Bill Inquiry (3) eTOM Process Type Close Customer Bill Inquiry Report (2) TAM Application Type Dispute Management (2) TAM Application Type Bill Inquiry (2) TAM Application Type Adjustments (1) TAM Application Type Billing Inquiry, Dispute & Adjustment Management (2) eTOM Process Type Bill Inquiry Handling

Mapping TAM Billing Inquiry, Dispute & Adjustment

This was created from the Frameworx 16.0 Model


Created from the TM Forum Model Frameworx 16.0.0 on 6/13/2016 at 22:11