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1.3.7.2 Report Customer Problem

(3) eTOM Process Type Report Customer Problem (4) eTOM Process Type Monitor Customer Problem (4) eTOM Process Type Distribute Customer Problem Notifications (4) eTOM Process Type Distribute Customer Problem Management Reports & Summaries (4) eTOM Process Type Generate Customer Problem Management Reports (4) eTOM Process Type Notify Customer Problem (4) eTOM Process Type Issue Customer Problem Management Summaries

1.3.7.2 Report Customer Problem

Diagram Description

Monitor the status of customer problem reports, provide notifications of any changes and provide management reports

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This was created from the Frameworx 16.0 Model


Created from the TM Forum Model Frameworx 16.0.0 on 6/13/2016 at 22:01