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1.5.8.6 Close Resource Trouble Report Flow

(3) eTOM Process Type Close Resource Trouble Report ITIL Candidate Update Continuous Service Improvement ITIL Candidate Update Knowledge Management ITIL Candidate Communicate Res Improvement Opportunity ITIL Candidate Update Time to Restore Resource ITIL Candidate Complete and Validate Resource Trouble Report Internal Result End Close Resource Trouble Report Internal Event Start Close Resource Trouble Report

1.5.8.6 Close Resource Trouble Report Flow

Diagram Description

The objective of the Close Resource Trouble Report processes is to close a resource trouble report when the resource trouble has been resolved.
These processes monitor the status of all open resource trouble reports, and recognize that a resource trouble report is ready to be closed when the status is changed to cleared.


This was created from the Frameworx 16.0 Model


Created from the TM Forum Model Frameworx 16.0.0 on 6/13/2016 at 22:04